Experiences

A results-focused hospitality professional with experience in Pakistan and the UAE. My work spans food quality control, hygiene management, pastry production, client relations, and operational leadership — always with an emphasis on consistency, safety, and service excellence.

Responsible for implementing and maintaining food safety systems, SOPs, and quality checks to ensure compliance with regulatory and brand standards. Regularly performed product inspections, batch records review, and corrective actions to maintain consistent product quality.

Managed sanitation programs, scheduled inspections, and staff training to uphold strict hygiene standards. Developed cleaning checklists and monitored implementation to reduce risk and ensure a safe food environment.

Professional pastry chef experience in high-volume, international hospitality settings. Skilled in recipe scaling, production planning, and quality-focused presentation — delivering consistent results that meet international service expectations.

Handled customer feedback and complaints with a solutions-first approach, improving service recovery and client satisfaction. Supported sales efforts by communicating product capabilities and ensuring service reliability that encouraged repeat business.

Led and coached kitchen and service teams to improve performance, discipline, and efficiency. Designed practical on-the-job training sessions and mentored staff to raise skill levels and maintain operational standards.

Managed inventory control, stock rotation, and procurement coordination to minimize waste and control costs. Maintained accurate kitchen records and implemented measures to improve operational efficiency.

Analyzed workflows and customer feedback to implement process changes that improved product consistency and service delivery. Led small projects to refine SOPs, reduce errors, and increase overall productivity.

Implemented hygiene checklists that improved inspection scores.

Streamlined inventory practices, reducing food waste.

Led pastry production for high-volume events to consistent standards.

Successfully managed cross-functional teams in fast-paced settings.